We are committed to upholding the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). This policy explains how we collect, manage, and safeguard your personal information throughout your interactions with SolaronRoof. It also details how we ensure the accuracy and security of your data.
Protecting Personal Information
SolaronRoof understands the importance of trust in our business relationships. That’s why we treat all personal information collected during our solar roofing operations with the utmost care. We will only disclose this information if legally required or authorized to do so.
Information SolaronRoof Holds
SolaronRoof collects various types of information to serve you better. This includes contact details like name, address, phone number, email, and fax (which you may provide on application forms or during interactions with us). We also gather information when you contact us in person, by phone, or by fax. Additionally, when you visit our website, we collect data about your browsing activity for statistical purposes. This includes your server address, domain name, date and time of visit, pages viewed, referring page, browser type, and other relevant details.
Using and Disclosing Collected Information
SolaronRoof prioritizes your privacy. We never share or sell your personal information. Instead, we use the information we collect to understand your needs and deliver exceptional customer service. This includes responding to inquiries, managing newsletter subscriptions, and registering product warranties or service calls.
SolaronRoof will only disclose your personal information in limited situations:
- When required by law: We must comply with legal requirements and may need to share your information with authorities if compelled by law.
- To protect safety: If necessary to safeguard the rights, property, or personal safety of the public or SolaronRoof, we may share your information.
- Business transfer: In the rare event that SolaronRoof undergoes a merger or acquisition, your information may be transferred to the new entity, but only to ensure continuity of service.”
Security of Personal Information
SolaronRoof takes your data security seriously. We implement robust security measures to safeguard your personal information from misuse, loss, or unauthorized access. All your data is stored on secure servers protected by firewalls, strong passwords, user logins, and other advanced security protocols. Only authorized personnel with a legitimate business need can access your information to fulfill their job duties. We never sell your personal information to third-party organizations for marketing purposes.
Access to Personal Information & Changing Collected Information
At SolaronRoof, we value the accuracy of your personal information. If you believe any information we hold about you is incorrect, please don’t hesitate to contact us. You can reach us by phone or by email given in footer of our website. Upon verifying your identity, we will take appropriate steps to ensure the information is corrected.
Accessing and Updating Your Information:
SolaronRoof empowers you to manage your personal information. You have the right to access and update your data at any time. If you’d like to review the information we hold or request any changes, simply contact us at [insert contact email address]. Our team is here to assist you.
Changes to the Privacy Policy
We are committed to keeping our Privacy Policy up-to-date. We may occasionally revise this policy to reflect evolving regulations or best practices. If we make any significant changes, we will clearly communicate them on our website. We recommend checking back periodically to stay informed.
Privacy Concerns or Complaints
Have questions or concerns?
We’re here to help! If you have any inquiries about our Privacy Policy or wish to raise a complaint regarding how SolaronRoof handles your personal information, feel free to contact us at <Phone> or by email at [insert contact email address]. We value your feedback and will address your concerns promptly