What we collect
We collect information from you when you register with us, place an order and fill out enquiry forms.
When ordering or registering with us, as appropriate, you may be asked to enter your name, title, e-mail address, mailing address, phone number. You may, however, visit our site anonymously but you will be unable to access some areas that required a registered account.
How we collect
If you request a quote for the installation of solar/PV system, we will ask you to give us Personal Information (such as your name, email address, mailing address and phone number) as well as the name of your utility company, certain information about your home and its orientation, and your average electricity usage so that we may prepare a personalized quote for your home.
We may also collect information from you in other ways, such as when you correspond with us. If you provide us a feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.
When you drop messages on the conversations section in our website, the information contained in your posting will be stored on our server; if you send the message to a specific party, that party will be able to see it.
What we do with the information we gather
SolarOnRoof uses the Personal Information you provide to:
Create and maintain your accounts
Answer your questions
Send you an information
Research solar use and uptake
We also use this personal information to provide you with information related to your account and the products or services we provide to you, to better understand your needs and interests, to improve our service, and to personalize communications.
Cookies are files which ask permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps to analyse web traffic when you visit a particular Website. Cookies allow web applications to respond to you as an individual. The web application can alter its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Disclose information to third party
Links to other website
Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.